The user is not defined in LDAP directory.Ĭreate an appropriate user in the LDAP directory or modify the username that is sent. Make sure LDAP parameters, including BindUserName and BindPassword, are set correctly. Make sure the LDAP server is operating and communicating normally. The user attempted to logon with an authentication method not defined for the user, including:Įnsure that the user is using the correct authentication method, or modify his details to match the authentication method he is using.Īn error was returned while querying the LDAP for user object information. Make sure the user has a valid and correct PKI certificate. The PKI certificate is wrong, invalid, expired or revoked. To grant access to the station, include the station IP address in the accessible network area list. The user is not allowed to access the station. Make sure the correct user credentials were used or that the administrator can reset the user’s password.

The user name and/or password are incorrect. If an authentication failure occurs, the administrator can refer to the Vault log (either the Console log or the ITAlog) for a detailed error description. ITATS004E Authentication failure for User In addition, User names and passwords are case sensitive so check the Caps Lock button. ITATS003E User or Group has not been defined.Ĭheck that the User name is spelled correctly. ITATS001E User Name has not been specified.

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